Privacy Policy

1. Introduction:

This Privacy Policy describes how SAI SMRUTI TOURS AND TRAVELS and its affiliates (“we, our, us“) collect, use, share, and protect your personal data through our website https://saismrutitoursandtravels.com/ (hereinafter referred to as Platform). By using our Platform, you agree to this Privacy Policy. If you disagree, please do not use the Platform.

2. Collection of Personal Data:

Identity Data: Name, Date of Birth, Address, Email, Phone Number
Payment Data: Bank account, card details
Biometric Data: Facial features (with consent)

We may also collect indirect data such as preferences or usage behavior on the Platform.

3. Usage of Data:

Booking handling and fulfillment
Enhancing customer experiences
Resolving disputes and troubleshooting
Informing you about offers, updates, and services

4. Sharing of Data:

We may share your data with internal entities, third-party providers, or government agencies as required.

5. Security Precautions:

We implement secure measures to protect your data but cannot guarantee complete security over the internet.

6. Data Deletion and Retention:

You can delete your account via the settings. However, data may be retained if necessary for fraud prevention.

7. Your Rights

You may access, rectify, update, or request data deletion. Contact the Grievance Officer for assistance.

8. Consent:

By using the Platform, you consent to data collection, use, and sharing. You may withdraw consent by contacting the Grievance Officer.

9. Changes to this Privacy Policy:

We may update this Privacy Policy periodically. Significant changes will be notified as required by law.